Dr. Toledo,
First of all I would like to say, "thank you!" for the wonderful care and service provided by you and your staff. Everyone treated me with great kindness and professionalism. I am a person that highly values the golden rule of treating others how you would like to be treated as well as valuing good customer service. I honestly feel that you and your staff exceeded my expectations. You went the extra mile in your service in agreeing to see me on a Sunday to accommodate my schedule, and for that I will always be very grateful!
I often heard many horror stories regarding having a root canal, but I must say my experience was all the contrary. I appreciate the fact that you and your staff were always made sure I was doing fine during the procedure. I really enjoyed that you were playing soothing music during the procedure, and I appreciate the time you took to explain the procedure as well as showing me the end result. Please know that I would recommend you to everyone that I know and If I should ever need it, I would not mind at all driving to your office for services. It is well worth it!
You were blessed with a great gift and talent!!
Once again, my thanks to all of you!